Quality Control Survey

The S4 Group has launched several systems including a number of large, complex installations. As the company continues to grow, we are expecting these numbers to double and triple by the end of next year. One of the founding principles of our company is to provide every customer with a level of excellent customer service through all phases of the sales and installation process.

The S4 Quality control process includes a survey that identifies our level of service at each point in the process. We want our partners to feel comfortable at all areas of contact with our staff.

During the next few weeks Nancy Jones will be calling our partners and asking a few questions to determine the level of satisfaction our customers have experienced when dealing with us. Please take a few moments out of your busy day to speak with her. As always you may email the S4 Group at any time and let us know how we may improve our service or if you have a concern to express.