All products sold by The S4 Group, Inc. are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped by the carrier specified by the purchaser and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to The S4 Group, Inc. within 24 hours. All packages will be shipped as soon as the order is filled. Because of the nature of the Internet and online ordering, your purchase from The S4 Group, Inc. acknowledges that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
The S4 Group, Inc. Return Merchandise Authorization (RMA) Policy
What This Warranty Does Not Cover
This warranty does not cover: installation or service of product; conditions resulting from consumer mishandling such as improper maintenance or misuse, abuse, accident, or alteration; all plastic surfaces and all other exposed parts that are scratched or damaged due to normal use; products which have had the serial number removed or made illegible; products rented or resold to others.
Limits and Exclusions
There are no expressed or implied warranties except as listed above. The S4 Group, Inc. shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use from this product or any associated equipment, cost of substitute equipment, downtime cost, loss of data, programs or business information, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.
State and Provincial Law Rights
Some states and provincial laws do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, or the exclusion of warranty in certain situations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state and from province to province.
Software RMA Policy
We can only accept unopened boxed software for return within 7 days of the purchase date. Defective merchandise may be exchanged for the same item. Software that is downloaded directly after purchase cannot be returned for a refund.
If you order an out-of-stock product from us, we will email you when we expect that product to be available. You will be among the first to receive the item once said item is in stock. The S4 Group, Inc. will not charge your credit card for back-ordered items until we ship your order. No additional shipping and handling charges will be added when your order ships. Products on back-order will be shipped using the shipping method you chose at the time the order is placed. If you would like to change your shipping method, please send email to firstname.lastname@example.org and we will change it for you.