Software Assurance – Why is this a good time to be in compliance?

The S4 group will be announcing the release of the latest S4 Open: BACnet-N2 router and S4 Open: OPC-N2 Router in the next few weeks. Along with the announcement, we will be sending the new software to our customers who are in good standing with their software assurance subscription. The new release will have all of the following new/enhanced capabilities, and more:

  • Live Point Monitoring and BACnet OID in the S4 Open Management Console
  • Enhanced System Performance Monitoring
  • BBMD and Foreign Device Registration Support
  • BACnet COV and Transparent Caching

S4 Open: Software Assurance program for S4 Open Appliances is an Annual Subscription includes:

  • All minor software or firmware enhancements and bug fixes
  • Device Type Template updates
  • All major software or firmware releases
  • Telephonic and email support
  • Access to the secure support area of the S4 Group web site

The cost of S4 Open: Software Assurance is 20% of the current list price of the purchased S4 Open product. It is discountable under Integrator and Distributor agreements. One year of Software Assurance is included free of charge with every system purchase; enrolment in this program extends support through the 2nd and subsequent years of product ownership.

If your Software Assurance has been expired for less than 2 years, major software and firmware releases can be purchased at 50% of current list price if a Software Assurance package is purchased at the same time. If Software Assurance has lapsed for 2 years or longer, major software and firmware releases can be purchased at list price as long as the customer’s hardware platform is still in production and supported by S4, and a Software Assurance package is purchased at the same time.

Without Software Assurance in effect, you still have the right to use the purchased system, but none of the program benefits will be afforded to you after the first year of product ownership.

Support for systems not under a Software Assurance program will be provided at The S4 Group’s current consulting rate.

Contact Stephanie to find out more information.